Contact a Mold Specialist — (608) 724-1919

One Number, Answered Around the Clock

There is no form on this page and no email capture, for two reasons. The useful version of this conversation happens by voice — you can describe a smell, a pattern and a timeline in ninety seconds that would take you twenty minutes to type. And we are not going to add you to a list.

Call (608) 724-1919. Describe what you are dealing with. You will get an honest read on what it is likely to be and whether it is urgent. The phone consultation is free.

What to Have Ready

None of this is required, but it makes the call considerably more useful.

• Where you see or smell it, and in which room
• When you first noticed it
• Whether it follows a season — summer, winter, after rain, or constant
• Any water event and its date, even years ago
• Roughly how old the building is
• Whether the basement is finished
• Whether anyone in the household has asthma or is immunocompromised

If Water Is Arriving Right Now

Do these before you call, in this order. They matter more than anything else that happens in the next week.

1. Electricity off to the affected areaIf there is standing water anywhere near outlets or an appliance, kill the circuit first.
2. Water off at the fixture or the mainStop the source before dealing with what has already arrived.
3. Photograph everything before you move itInsurers ask, and the photographs are worth more than the description.
4. Get the standing water outPump or wet vacuum. Every hour counts against the 24 to 48 hour window.
5. Open the wet assemblies rather than closing themLift carpet, pull the base of the drywall, take the toe kick off. Trapped wet material is the whole problem.
6. Then callWith the photographs taken and the source stopped, the conversation is far more productive.

What Happens on the Call

You describe the situation. A mold specialist tells you what it is most likely to be given the age and type of building, whether it needs attention now or can wait, what the work usually involves, and roughly what it costs in this market. If an inspection is warranted, you can arrange one. If it is not, you will be told that too — a fair proportion of these calls end with a recommendation to buy a dehumidifier and nothing else.